Joe

About Joe Gagnon

Joe Gagnon is CEO of Sparkcentral, an innovative software and solutions company that turns messaging apps, SMS, chat, and social media into customer service channels on one universal messaging customer service platform.

Generation Mute’s Aversion to Phone Calls Is Upending Customer Service

By Joe Gagnon|2019-09-05T23:31:45+00:00September 5th, 2019|

It may seem counterintuitive that an entire generation of people [...]